TERMS OF SERVICE
Effective Date: 8.13.2025
Welcome to Car Carrier Group (“we,” “our,” “us”). By using our website, submitting a quote request, or booking transport services with us, you agree to the following Terms of Service.
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If you have questions about these terms, contact us at:
Phone: (888) 702-7322
Email: dispatch@carcarriergroup.com
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1. Services Provided
Car Carrier Group provides vehicle transport services within the United States. We work directly with customers and/or through licensed carriers to arrange safe and timely transportation of vehicles.
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2. Use of Our Website & Forms
By submitting information through our website, you confirm that:
The information you provide is accurate and complete.
You have the authority to request a quote or book a shipment.
You are at least 18 years of age or have legal guardian consent.
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3. SMS/Text Messaging Terms
If you choose to opt in to receive SMS/text messages from Car Carrier Group, you agree to the following:
Message Types: Service updates, scheduling reminders, customer support, and other messages related to your service.
Message Frequency: May vary depending on your shipment and service activity.
Message & Data Rates: Standard carrier rates may apply.
Opt-Out: You can stop receiving messages by replying “STOP” to any message we send.
Help: For help, reply “HELP” or contact us at (888) 702-7322 or dispatch@carcarriergroup.com.
Privacy: SMS consent is not shared with third parties. See our Privacy Policy for details.
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4. Quotes & Pricing
All quotes provided are estimates based on current market conditions. Final pricing may vary depending on carrier availability, route changes, or other factors. We will confirm all pricing prior to final booking.
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5. Payment Terms
Payment terms will be provided during booking. Full payment is required as agreed in your booking confirmation. Failure to pay may result in service cancellation or delays.
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6. Cancellations & Refunds
Cancellations must be made in writing (email) or by phone. Refund eligibility will depend on the timing of the cancellation and any carrier commitments already made.
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7. Limitation of Liability
While we work only with reputable carriers, Car Carrier Group is not responsible for delays, damage, or loss caused by third-party carriers, weather conditions, or other events beyond our control.
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8. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law provisions.
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9. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with the updated “Effective Date.”
Contact Us:
Car Carrier Group
Phone: (888) 702-7322
Email: dispatch@carcarriergroup.com