PRIVACY POLICY
Effective Date: 8.13.2025
Car Carrier Group (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
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If you have any questions about this policy, please contact us at:
Phone: (888) 702-7322
Email: dispatch@carcarriergroup.com
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1. Information We Collect
We may collect the following personal information when you interact with our website, request a quote, or use our services:
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Contact Information: Name, email address, phone number, mailing address.
Service Information: Pickup and delivery addresses, vehicle details, scheduling preferences.
Communication Preferences: Your consent or refusal to receive SMS/text messages and email communications.
Technical Information: IP address, browser type, device information, and cookies (used to improve site performance).
2. How We Use Your Information
We use your information to:
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Provide vehicle transport quotes and fulfill service requests.
Communicate with you about your order, including updates, scheduling, and customer support.
Send SMS messages (if you opt in) regarding service updates, reminders, and related information.
Improve our website, services, and customer experience.
Comply with legal requirements and protect against fraudulent activity.
3. SMS/Text Messaging Policy
If you opt in to receive SMS/text messages, you agree to the following:
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Types of Messages: Service updates, scheduling reminders, customer support messages, and other relevant information regarding your transport request.
Message Frequency: Message frequency may vary depending on your service needs.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out: You may opt out at any time by replying “STOP” to any message we send you.
Help: For help, reply “HELP” or contact us at (888) 702-7322 or dispatch@carcarriergroup.com.
Privacy: SMS consent is not shared with third parties.
4. Who We Share Your Information With
We do not sell your personal information. We may share your information with:
Service Providers: Trusted partners who help us deliver our services (e.g., drivers, carriers, payment processors).
Legal Obligations: Government authorities or law enforcement if required by law.
We do not share SMS consent with third parties.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.
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6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure.
7. Your Rights
You may request to access, update, or delete your personal information by contacting us at dispatch@carcarriergroup.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us:
Car Carrier Group
Phone: (888) 702-7322
Email: dispatch@carcarriergroup.com
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For more information, view our Terms of Service by clicking here.